FAQ

In spite of its global presence, many people still shy away from using the internet. They expect the Internet to reach out to them in a language that they understand, which is not the case right now. In line with other media channels, an increasing number of consumers prefer using their native tongue while browsing. And it is in the best interests of a business to move in that direction. Process 9 seeks to partner with businesses to help them communicate better.

Pain-points:

Penetrating a multilingual market can be daunting. But it is essential to connect with users in their own languages, for which localization is imperative.

Process 9 can implement the right combination of tools that best suits your requirements. This includes:

  • – Localization of website and mobile applications
  • – Quick, real-time translation of dynamic data
  • – Localization of back-end database
  • – Implementation of localized text entry and search

The Internet is everywhere, making your product accessible through smartphones. Process 9’s MOX Gateway can help you design a quick, easy, and pain-free pilot exercise for your product by localizing your website and mobile application. This is ideal for conducting market studies.

Process 9 can partner with you on your localization journey. Our solutions can localize your entire cycle from login to payment and text entry in all Indian languages. This will enable you to give your users an excellent user experience in their own language.

Process 9’s MOX Gateway is a one-stop-solution to localize your website and mobile application without changing your back-end data, source code, or user interface. Your development and IT teams can now focus more on the core business and worry less about translation.

Process 9 understands your need to stay market-relevant and make changes as and when required. Our solutions require no additional support for frequent changes and all updates to the main content will directly reflect in the localized versions.

MOX Wave is an ideal solution that provides real-time translation and transliteration of data from English to 9 Indian languages. It is a scalable machine translation system, available as a cloud-based API. MOX Wave has seen success in many e-businesses.

Congratulations! We just love working at the initial stages of development. Our team will work with you to build your application in line with the best localization practices in the industry, allowing easy transition into any language you may prefer. An app that is built right can be easily scaled to different languages – as easy as a plug-n-play solution.

Complete localization not only enables users to consume data in their preferred language, but also allows them to respond in their language of choice. With Process 9 you can easily integrate a user-friendly Indian language keypad to your website/application, enabling your audience to engage with you in their preferred language. Our team of developers will ensure that no functionality is amiss with the whole process.

FAQ FOR MOXVEDA

Yes, you can add more languages to your existing package. However, this will not alter your limit for URLs, word count or web requests. For more details on pricing, please see our plan details.

You first need to check the limits of your subscription plan to see if you can add more pages to your project. If your subscription plan allows for more pages to be added, please add them to your SOW (Scope of Work) through Step 2 of the process flow. You will find out their word count in the Review Page in Step 3 of the process flow.

You can always increase your page limit by purchasing an Add-On. For more details, please see our plan details

Yes, you can change the language or URLs for your website at any time, however, please note that this will not impact your plan limits of URLs, word count and web requests. Hence, you may incur additional costs for making frequent changes.

You will have to buy 5 individual packages and register each domain separately. This allows you the flexibility to customize and manage each site individually.

No, MoxVeda crawls your website and extracts all text that needs to be translated. You only need to select the list of pages to be translated.

MoxVeda reads the latest page from your English website each time your user demands it. If some content on the page has been updated, such changes are captured by MoxVeda, and automatically translated. Next time the user views the page (or refreshes the page), they will be able to see the translated content.

MoxVeda provides you an easy interface through which you can edit the translations appearing on your website. These translations will be saved and used across all pages of your website, for as long as you use MoxVeda.

You may be an Enterprise customer or your need may be something we have not worked on yet. Please do write to us or call us and we will get back to you within 24 hours.

We have ensured such high simplicity that you may not need more than 30 mins of effort on the portal to publish your multilingual website. However, you may add collaborators as per your plan by following steps:

1.Login to your account
2.Click on the “Add User” button
3.Provide the collaborator info
4.Click on “Add User”

You shall be charged for the extra web requests on a monthly basis, as per the plan chosen by you. You can track your translation word count and web request count on the user dashboard. Please see our plan details for more information on charges.

As a first step, please ensure that the URL provided by you is in the correct format. You will find a clue within the URL prompt.

If you’re still unable to see a preview, it could be due to the following reasons:
1.) Your website is hosted in some other country and the laws do not allow redirection.
2.) Your website has specific security setup to prevent crawling
3.) Your website is designed using tools that are not supported on MoxVeda currently Please do write to us and we will guide you to the best of our abilities.

Data security is a serious matter and MoxVeda does not take it lightly. We have deployed a 64 bit SSL security on all our servers ensuring the highest security for your content while it’s traveling through our servers. MoxVeda does not store any data in its servers at any point in the localization process. Only the English content displayed on your website, and its translation in element/broken form (words, phrases, sentences, paragraphs etc) is stored and is used for translating and recreating the translated web page in real time. No numeric information is captured or stored in MoxVeda. Data or content entered by your users on your website is not captured, processed or stored by MoxVeda and is directly passed through to your web server.

MoxVeda does not create another copy of your website. It simply translates your website in real time, and displays it to a user. MoxVeda translates the individual text items on all the pages in advance and stores them in its translation memory for creating the translated page when a user accesses it. To know more about how MoxVeda works, click here.

FAQ FOR Moxwave

MoxWave is a cloud based API for translation of text from English to a large number of Indian languages. It is a unified API that can be used for machine translation as well as manual translation of content. MoxWave offers the best-in-industry Neural Machine Translation (NMT) capability from English to 11 major Indian languages, having the highest BLEU scores.

MoxWave currently supports the following 11 Indian languages for machine translation. For Human translation, it supports all 22 official Indian languages as well as a host of international languages.
a. Assamese
b. Bengali
c. Gujarati
d. Hindi
e. Kannada
f. Malayalam
g. Marathi
h. Oriya
i. Punjabi
j. Tamil
k. Telugu

MoxWave offers a wide variety of customizations for its users, which include:

  • A choice between translation and transliteration of content
  • A choice between machine and human translations
  • User specified terminology option
  • Customized training based on user data for enhanced results
  • Customized support for file formats like plain text, HTML, JSON, XML, CSV

To know more about customizations, please reach out to us at info@process9.com

Yes. One of the unique features of MoxWave is that you can choose between machine or human translations. The API architecture contains a special parameter to determine the “quality” of the translated output. This feature is especially beneficial for online businesses that want to ensure that every translation on their website or app is accurate at all times.

Absolutely! MoxWave can be used to translate your websites, mobile apps, CRM, emails, SMS, text files, excel files, XML files, CSV files and much more. You can also use it in conjunction with MoxVeda  to achieve a smooth localization experience for your digital properties.

We are working with the best CAT tool makers in the world, to make MoxWave accessible to all its Indian language users. Please reach out to us at info@process9.com for latest updates or new integration requests.