Best Banking Translation Service | Process Nine Technologies

Utilize innovative localization services in all Indian languages to increase customer trust in your banking business.
Provide your customers comfort and confidence by efficiently localizing your banking services while preserving the nuances of the financial terms.
Effectively localize your banking services while adhering to all regulatory compliances and offering accurate translations in all Indian languages.
Boost user engagement among vernacular customers with the AI-powered banking localization solutions from Process9.

OUR SUCCESS STORY

We carefully evaluated many options in the market and finally chose Process9 because MoxVeda was the best solution in the market that met all the items on our wishlist and delivered even more – Ease of use, Security, Speed, and Quality. The project execution was smooth and we were able to go live very quickly. We are satisfied with the solution and look forward to using it in our other business lines as well.

Vijay Shetty,

Head-Small Business Banking

Axis Bank

Clients

WHAT DO WE OFFER?

Build trust among customers

When your banking services are only available in English, you tend to miss out on the non-English-speaking population. Multilingual banking services enable you to build trust among your native-language customers and provide them with equal access to the best digital banking services. Instill your vernacular customers with a great sense of security and confidence through flawless translations of your bank’s digital assets.

Bridge language gaps

Despite the fact that digitization has spread to tier 2 and 3 cities in India, there is a clear language barrier that prevents vernacular users from fully utilizing online banking services. Innovative localization solutions from Process9 can help vernacular users overcome the language barrier they encounter while using digital banking services. By reassuring your clients that ‘their bank speaks their language’, you can strengthen your customer relationships and guarantee complete satisfaction.

Personalized experience for customers

When native language users can’t understand a bank’s offerings on English websites or applications, it often makes them less likely to choose that bank. With MoxVeda from Process9, you can create a personalized experience for every customer. Along with the digital assets of the bank, our platform enables you to localize emails, push notifications, and provide chat support in Indian languages. From onboarding to transactions handhold your vernacular customers by communicating with them in Indian languages.

Better customer engagement

The vernacular customers get a better understanding of banking-related information or service offerings when they are explained in the local language. With multi-lingual chat options, banks can provide better support to customers in need. With end-to-end language localization solutions from Process9, you can provide better attention to your customers’ needs and, in turn, make your customer relationship better.

The Process9 Difference

MoxVeda: Right partner for banking localization

Capacity to handle high volumes of data

Built using artificial intelligence and machine learning techniques, MoxVeda is a platform that manages large amounts of data. MoxWave can be consumed as an API by integrating the client-side infrastructure and the database.

An API well-trained in the financial domain

Process9's MoxVeda solution is well-versed in the financial domain. Our team has unrivaled experience in providing multilingual banking localization solutions in all Indian languages.

Effective synchronization between English and other languages

One of the main features of MoxVeda is its ability to synchronize content and design across English and multilingual pages. This guarantees a unified experience for all online customers of the bank in all Indian languages, irrespective of the complexity of the banking information or transaction.

Reduced translation costs

Machine translation is less expensive and has a faster turnaround time than human translation. The translation costs of the content can be reduced by 50% using MoxVeda's translation memory feature. In terms of design and content, the MoxVeda platform is completely compatible with all technology stacks, CMS platforms, and architectures.

Cross-functional utilization

Using MoxWave API, all types of content found in an e-commerce asset, such as product names, descriptions, marketing campaigns, websites, landing pages, emails, push notifications, SMS messages, and so on, can be localized. You can use translated content again without continually paying for it.

Compliance with all regulatory and security requirements

The MoxVeda platform has an extensive understanding of banking regulatory requirements and financial terminologies. With MoxVeda's scalable architecture, mobile apps, and websites can be translated without having to re-code or re-develop the original digital asset.

FAQs

What is the benefit of localizing the website and applications of the bank?

Non-English-speaking customers are likely to bypass your online banking services when your services are only available in English. There is a language barrier that prevents vernacular users from fully utilizing online banking services even though digitization has spread to tier 2 and 3 cities in India. Through localization, banks can gain the trust of vernacular customers and ensure that they can utilize digital banking services to their advantage.

How many languages do you support?

We support all 22 Indian languages.

Does MoxVeda support all technology platforms?

MoxVeda has universal compatibility with all technology stacks, CMS platforms, and architectures that are used to build English websites and applications.

What is the cost of localizing a banking application or website?

Please reach out to the localization team with your current requirements. Once we analyze your digital asset, we will contact you with the best price on the market. Our pricing is SaaS-based, with no heavy upfront investments.

How much time does it take to complete localization?

It only takes a few weeks to localize a digital asset. Please contact us for more information on the time required to localize your application or website.

How do updates affect my localized application or website?

MoxVeda maintains complete synchronization with respect to the design and content of your digital asset at all times, so no update will have an effect on the localized version of your application or website

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